These Terms of Service govern purchases of vitamins, supplements, personal care items, and other non-prescription products through this website (“the Website”). All orders are processed, payments received, and products fulfilled and dispatched by THE HORMONIST LTD, a licensed pharmacy in compliance with applicable pharmacy regulations. By placing an order, you acknowledge and agree to these terms:
1. Ordering and Payment
All orders placed through the Website require payment to THE HORMONIST LTD. Prices listed on the Website include applicable taxes unless stated otherwise at checkout. Full payment is required before an order is processed and shipped.
2. Fulfilment and Delivery
All products are fulfilled and shipped by THE HORMONIST LTD. Dispatch and delivery times are estimates provided during checkout and not guaranteed. THE HORMONIST LTD is not responsible for delays caused by external factors. A dispatch confirmation will be sent via email once your order ships.
3. Cancellation and Returns
Orders can be cancelled only if cancellation occurs prior to dispatch by promptly contacting customer service. Vitamins, supplements, and personal care items are non-returnable once dispatched unless they are faulty, damaged, or incorrectly supplied. You must notify THE HORMONIST LTD within 7 days of receipt to address any issues. Refunds or replacements will be determined at the discretion of THE HORMONIST LTD upon review of your claim.
4. Product Information and Usage
Product descriptions on the Website are accurate to our knowledge and comply with regulatory standards. Always adhere to the dosage, usage, and application instructions provided on product packaging. Vitamins, supplements, and personal care products are not intended to diagnose, treat, cure, or prevent diseases. Consult with a healthcare professional if you have concerns, especially if you have existing medical conditions or are taking medications.
5. Liability and Indemnification
THE HORMONIST LTD is not liable for indirect, incidental, or consequential damages arising from the use of products purchased from the Website. By purchasing products, you accept responsibility for their proper use and agree to indemnify and hold harmless THE HORMONIST LTD from any claims related to misuse, misunderstanding of instructions, or failure to follow provided guidance.
6. Privacy and Data Protection
Personal data collected during the ordering process is managed according to our Privacy Policy, available on the Website. Payments are securely processed by third-party payment providers. No payment details are stored by THE HORMONIST LTD.
7. Changes to Terms
THE HORMONIST LTD reserves the right to update these terms at any time. Any changes will become effective upon posting to the Website.
8. Governing Law
These terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject exclusively to English courts. Contact Information For inquiries, order cancellations, or support: Email: support@thehormonist.com By placing an order, you confirm you have read, understood, and agree to these Terms of Service.